Continued on page 68 66 RETAILER HALL OF FAME 2026 Q4 DOES YOUR COMPANY HOLD REGULAR SECURITY PROTOCOL MEETINGS? DOMENIQUE COLLINS, ADAPTIVE Absolutely. I lead a monthly Security Task Force that evaluates risks across our company, our clients, and third-party platforms. My master’s degree program at NYU focused on Information Systems Management and Risk Management, and I work alongside a talented team of IT and consulting professionals to conduct regular risk assessments and client security audits. (Thank you Konstantin, Artem, and Sylwen!) As a direct Microsoft CSP, we’re held to a high security standard, and we take protecting customer data very seriously. BAILEIGH DAOUD-SORICELLI, DAOUD’S FINE JEWELRY Security is super important at Daoud’s and the safety of our staff and clients. We try to routinely go through scenarios of what could happen and what to do in those situations. It’s important to have everyone on the same page and to understand the proper protocol on what to do for the best safety outcome. KAREN FOX, FOX FINE JEWELRY Yes! Because clients trust us with their heirlooms, jewelry security is a regular topic at our weekly team meetings. All jewelry is stored in a bank-style vault at night, and we photograph, describe, and insure every piece of jewelry we work on. OLGA SHATROVA, OLGA SHATROVA As a small independent company, we review security procedures regularly rather than holding large formal meetings. We discuss the protection of client informa- tion, inventory handling, transportation of jewelry, digital access, and the importance of staying alert to new fraud and cyberse- curity risks. TONY MAGGIO, REFLECTIONS IN GOLD Absolutely! We believe security is an ongoing commitment, not a one-time conversation, which is why we hold regular security protocol meetings to keep our team prepared. Our training covers customer data protection, inventory security, cybersecurity awareness, and emergency response procedures for situations such as robbery, theft, and fire, including the use of panic buttons, emergency exits, and safety equipment. These ongoing meetings ensure our team remains confident, informed, and ready to provide a safe and secure environ- ment for our customers and employees. LIV WICKERSHAM, THE BEVY We build security and data protocols into our regular team check-ins rather than running them as a standalone meeting. This is a consistent part of how we train and coach our team. 20 UNDER 40
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