Continued on page 53 able,” Kyle explains. The firm advised that Bullock’s Jewelry had too much dead inven- tory and not enough cash in the bank—a predicament that plagues many independent jewelers—and to his credit, Don listened and adjusted the business accordingly. “You’re only as good as your mentor, and sometimes you need to surround yourself with people who challenge you. “You should surround yourself with voices who are willing to push you and he did. I’m glad he did; it changed my life,” Kyle concludes. PIONEERING WOMEN Each of the stores featured in this story has a different origin story. The story of Fliegauf Jewelers in Washington, New Jersey, is typical and straightforward. A native of Baden, Germany, Oscar Fliegauf learned the trade of watch- making as a boy and immigrated to the United States in 1899. He opened Fliegauf Jewelers in 1926 and sold it to his son Arthur Fliegauf in 1944. Arthur, in turn, passed it on to his son Roy Fliegauf. Roy’s son did not want to work in or own the store, so he called his nephew Greg Fliegauf and asked him if he was interested in working at the retailer. That was in 1997. “I didn’t know anything about jewelry at all and now I’m just totally into it,” says Greg, who has owned the store since 2013. “I haven’t looked back since.” One of the first lessons Roy taught Greg was to treat the $5 customer the same as the $500 customer. Today, it’s more like the $50 and the $5,000 customer, but the same principle applies and Greg has never forgotten it. “We have a reputation of doing good work, having fair pricing,” he says. “Our cus- tomer service has just kind of separated us from everybody else, I think.” Bullock’s Jewelry and Robson’s Jewel- ers, however, have more unconventional histories, with women running both stores during periods when fewer women worked outside of the home. Kyle said his father Don was a teenager when his father, Dixon Bullock, died, leav- ing Don’s mother, Pat Bullock, with two sons to raise and a jewelry store to run in 1970s SPECIAL FEATURE Greg Fliegauf in front of the Washington, New Jersey, jewelry store that’s been passed down through four generations of his family. The top picture was taken in 1960. 50 RETAILER HALL OF FAME 2026
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