b'2023RETAILERHALL oFAMEALL-AROUNDEXCELLENCEStan and Ingrid Razny have built an enviable jewelry business through a combination of hard work, dedication to customer service, and passion for the product.BY MICHELLE GRAFFC hicago is a big citythe third largest in the country, to be exactand becoming Chicagos jeweler is no small task. Yet Stan and Ingrid Razny have managed it, turning the single jewelry store his father opened post-World War II into a four-store luxury powerhouse.Moshe Klein, president of Grandview Klein Diamonds, says if you want to buy a high-end watch or important piece of jewelry in Chicago today, theres no way you can do it without checking in with the Raznys.They are the envy of everybody. They run a retail business that is second to none. He credits the Raznys success to their ability to understand and embrace their nichewhich, Klein contends, is quality and customer serviceas well as their deep love for jewelry.But there is also another element to factor into the equation, and thats the willingness to take calculated risks, even if it means some sleepless nights along the way.40 RETAILER HALL OF FAME 2023'